To establish water or sewer service with the City of Kingsport, you will need to visit the Customer Service Center. Please call 423-343-9860 if you have any questions.
Hours & Location
Normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. We are located in City Hall at 225 West Center Street, Kingsport, TN . Access is available from Shelby Street.
To find out when your garbage, recycling and yard waste collection days are, please visit KingsportTN.gov and click on the MY icon, the My Kingsport function. Enter your address in the search bar on the My Kingsport feature and the results will reflect information related to your residence.
Every household is provided one garbage cart for an $8.00 per month sanitation fee and recycling carts are provided at no additional cost; additional garbage carts may be purchased for $60.00 each, with an additional $8.00 per cart per month fee. Please call (423) 229-9416 for more information.